FREQUENTLY ASKED QUESTIONS
WHAT ARE DESIGNER CLOTHES?
Designer clothing is clothing that bears the logo of a recognizable fashion designer.
WHAT ARE DESIGNER BRANDS?
Designer clothing is not always created by the founder of the company. For example, the actual designer of CHANEL is not its original founder and designer, Gabrielle Chanel, but German designer KARL LAGERFELD.
WHAT IS VINTAGE?
Generally speaking, clothing which was produced before the 1920s is referred to as antique clothing while clothing from the 1920s to 20 years before the present day is considered vintage.
Although there has always been an appreciation for the superior quality, fabric and design that is found in vintage clothing - the awareness, demand and acceptance of this has increased dramatically since the early 1990s.
IS THERE A DIFFERENCE BETWEEN SECOND HAND AND VINTAGE?
Second hand refers to anything that has been worn before you bought it be is designer or mass-produced clothes.
Vintage is generally 20 years old or older. Even mass-produced clothes used to be better made, you can tell the quality just by feel. Different eras also favored different fabrics distinct styles. Vintage clothing has a story! It may depict a style/trend of an era in the past, you may even be lucky and learn who wore it and to what occasion.
Think of vintage like wine—- it’s got to be a certain age and it only gets more fabulous with time.
HOW DO I KNOW IF A LABEL IS AUTHENTIC?
It is now illegal to sell or to buy counterfeit items in Croatia.
When we assess items for sale on Divas Ormar Preloved we meticulously examine each garment ensuring its authenticity.
HOW DO I KNOW IF AN ITEM IS THE CORRECT SIZE?
Sometimes the stated manufacturers size does not suffice, an Italian size 38 is smaller than an American 38, for example.
Therefore all items listed on Divas Ormar Preloved are meticulously measured, if you refer to these & measure yourself to ensure size comparability, you cannot go wrong.
DO YOU PHOTO SHOP ITEMS FOR SALE? REMOVE DEFECTS?
Absolutely not. Honesty is very important to us.
On Divas Ormar Preloved what you see online is what your receive when you buy.
We photograph & describe any defects meticulously, we state whether an item has been altered in any way & measure all items to ensure accuracy.
CAN ITEMS BE RESERVED ON DIVAS ORMAR OrPRELOVED?
As we have limited stock & usually only one of each garment, an item is yours only when you have gone through the checkout process.
Similarily if you have an item in your shopping bag, it is still available for another shopper to buy until you have paid for it.
You can however put it in your wish list until you are ready to buy.
WHERE ARE THE ITEMS I GIVE YOU FOR SALE STORED?
Your items are stored in the showroom which is clean, climate controlled smoke free, pet free with limited access to the public.
All items are labelled & covered with a protective plastic sheath, until sale, when they are carefully wrapped for postage.